Internet Banking Login

User Code:
Password:

First Time Login
Back to Home Page
Back to Home Page

About Us
Products and Services
Newsletter
Rates
Financial Services
Related Links
Brokerage
Financial Calculators
Hennessy Scrip




Back to Home Page
Back to Home Page

 

The Electronic Fund Transfers we are capable of handling for consumers are indicated below, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for these transactions. You should keep this notice for future reference.

Preauthorized Credits . You may make arrangements for certain direct deposits to be accepted into your checking or savings account(s).

Preauthorized Payments . You may make arrangements to pay certain recurring bills from your checking or savings account(s).

DEBIT CARD Transfers . Types of transfers and dollar limitations. You may access your account(s) by ATM using your DEBIT CARD and personal identification number.

TYPES AND LIMITATIONS OF TRANSFERS

Terminal Transfers. Our terminals are equipped to handle the following:

  • Cash withdrawals from checking accounts.
  • Cash withdrawals from savings accounts
  • Deposits to checking accounts
  • Deposits to savings accounts
  • Transfers of funds between checking and savings accounts upon request.
  • Point of sale purchases – P.O.S.

Some of the services may not be available at all terminals.

Electronic check conversion – You may authorize a merchant or other payee to make a one time electronic payment from your checking account using information from your check to:

  1. Pay for purchases.
  2. Pay for bills.

Prearranged Transfers. We are equipped to:

  • Accept certain direct deposits to your checking account
  • Accept certain direct deposits to your savings account.
  • Pay certain recurring bills from your checking account.
  • Pay certain recurring bills from your savings account.

Limitations on frequency of electronic fund transfers.

TOTAL DAILY LIMITS are the SUM OF ATM AND P.O.S transactions, or a lesser amount.

  • You may make only $310.00 in cash withdrawals from ATM terminals each Day , and a total daily limit of $505.00 (ATM plus P.O.S.) – ONLINE
  • You may make only $160.00 in cash withdrawals from ATM terminals each Day, and a total daily limit of $255.00 (ATM plus P.O.S.) - OFFLINE
  • Transfers from a money market deposit account or a savings account to another account or to third parties by preauthorized, automatic, or telephone transfer are limited to six per month or statement cycle with no more than three by check, debit card or similar order to third parties.
  • For security reasons, there are other limits on the number of transfers you may make through our terminals.

CHARGES FOR ELECTRONIC FUND TRANSFERS

** We do not charge for direct deposits to any type of account.

RIGHT TO DOCUMENTATION

  • Terminal Transfers. You can get a receipt at the time you make any transfer to or from your account using one of our terminals.
  • Direct Deposits. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at the telephone number listed below to find out whether or not the deposit has been made.

In addition,

  • You will get a monthly account statement from us, unless there are no transfers in a particular month, in any case you will get a statement quarterly.
  • You will get a monthly statement from us on your savings account if the only possible electronic transfer to or from the account is a preauthorized deposit.
  • If you bring your passbook to us, we will record any electronic deposits that were made to your savings account since the last time you brought in your passbook.

STOP PAYMENT PROCEDURES AND NOTICE OF VARYING AMOUNTS

Right to stop payment and procedure for doing so. If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here’s how:

  • Call or write us at the telephone number or address listed below, in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.
  • Notice of varying amounts. If these regular payments vary in amount, the person you are going to pay will tell you 10 days before each payment when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment or when the amount would fall outside certain limits that you set.)
  • Liability for failure to stop payment of preauthorized transfer. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

 

FINANCIAL INSTITUTIONS OBLIGATIONS

Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable for instance:

  • If, through no fault of ours, you do not have enough money in your account to make the transfer.
  • If the transfer would go over the credit limit on your overdraft line.
  • If the automated teller machine where you are making the transfer does not have enough cash.
  • If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
  • If circumstances beyond our control (such as fire or flood) prevent the transfer despite reasonable precautions that we have taken.
  • There may be other exceptions stated in our agreement with you.

 

DISCLOSURE TO THIRD PARTIES

Account information disclosure. We will disclose information to third parties about your account or the transfer you make:

Where it is necessary for completing transfers; or

  • In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
  • In order to comply with government agency or court orders; or
  • If you give us your written permission.

 

UNAUTHORIZED TRANSFERS

Liability disclosure. Tell us AT ONCE if you believe your card has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days, you can lose no more than $50 if someone used your card without your permission. If you believe your card has been lost or stolen, and you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your card without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your card, and we can prove we could have stopped someone from using your card without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

ERROR RESOLUTION

In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed below, as soon as you can. If you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  1. Tell us your name and account number (if any).
  2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
  3. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will tell you the results of our investigation within 10 business days (20 business days for new accounts, point of sale or foreign initiated transfers) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 business days for new accounts, point of sale or foreign initiated transfers) to investigate your complaint or question. If we decide to do this, we will recredit your account within 10 business days (20 business days for new accounts, point of sale or foreign initiated transfers) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not recredit your account.

If we decide that there was no error, we will send you a written explanation within 3 business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.

ELECTRONIC CHECKS

Your check can result in an electronic fund transfer when you have provided a check to a merchant or other payee in payment for goods or services. The merchant or other payee may capture information contained on the check and convert this information to an EFT, whether you, the merchant or other payee, or the bank retains the check.

You authorize a merchant or other payee to complete a one-time EFT when you receive notice that the transaction will be converted from a check and processed as an EFT, and the merchant completes the transactions.

When you present your check to a merchant or other payee, you may be asked to authorize the merchant or payee to electronically collect a fee if your check should be returned for insufficient funds. Collecting the fee in this manner is an electronic fund transfer.

BILL PAYER AND BILL-PAYMENT SERVICES

Payments under a bill-payment service available to you by computer or other electronic means are electronic fund transfers, unless all payments under the bill-payment service are made solely by check, draft or similar paper instrument drawn by the bank from your account.

INTERNATIONAL TRANSACTIONS

A 1% currency Conversion Fee will be assessed on International transactions where VISA or PLUS has performed a currency conversion function. This fee will be based on a rate selected by VISA/PLUS from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate VISA/PLUS itself receives, or the government mandated rate in effect for the applicable central processing date.

 

Notice

ATM FEES: When you use an ATM not owned by us, you may be charged a fee by the ATM operator {or any network used} (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).

CONTACT IN EVENT OF UNAUTHORIZED TRANSFER: If you believe your card has been lost or stolen, call 563-921-2455 or write to the address listed below.

New Vienna Savings Bank
P.O. Box 50
New Vienna, IA 52065-0050

You should also call the number or write to the address listed above if you believe a transfer has been made using the information from your check without your permission.

 

NEW VIENNA SAVINGS BANK
7352 COLUMBUS ST., PO BOX 50
NEW VIENNA, IOWA 52065-0050
Phone: (563) 921-2455
Fax: (563) 921-2725
www.nvsb.com


Lobby Hours: Mon. - Thurs. 8:00 am - 4:00 pm
  Friday 8:00 am - 5:30 pm
  Saturday 8:00 am - 10:00 am
Drive Up: Mon. - Thurs. 7:30 am - 4:00 pm
  Friday 7:30 am - 5:30 pm
  Saturday 7:30 am - 10:00 am
Exception: Closed on Holidays

Email us at nvsbonline@nvsb.com.


New Vienna - The eNVy of Iowa